crickej Responsible Gaming — your protection is our priority
crickej believes gaming should be a form of entertainment, not addiction. Follow our responsible gaming policy to enjoy a safe and enjoyable experience.
Why is responsible gaming important?
Online gaming is an entertainment activity — but without proper boundaries it can become a problem. crickej always places the mental wellbeing and financial safety of every user above the enjoyment of gaming.
Gaming is for entertainment only. Never treat gaming as a guaranteed way to earn money. If you feel gaming is affecting your life negatively, contact us immediately or take a temporary break.
Responsible gaming at crickej is a core value. We believe every player should play within their means and maintain a healthy time limit. On our platform you will find various protection tools — deposit limits, self-exclusion, time-out — to help you stay in control of your gaming.
Our responsible gaming policy is built in line with Bangladesh law and ethical gaming standards. We expect every user to enjoy gaming responsibly, within the rules, and with peace of mind.
Our Protection Tools
crickej provides several effective tools to help you manage your gaming. Using these tools ensures gaming stays enjoyable at all times.
Set Deposit Limits
Set your own limit on how much you can deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour waiting period — this protects you from impulsive decisions.
Self-Exclusion
If you feel you need a temporary or extended break from gaming, use the self-exclusion option. You can pause your account for any period from 30 days up to permanent.
Time-Out Feature
Use the time-out feature for a short break. Temporarily deactivate your account for anywhere from 24 hours to 30 days. During a time-out, logging in or making deposits will not be possible — ideal for a mental reset.
Set Betting Limits
Set your own maximum limit on how much you bet per session. This protects you from large losses and helps you enjoy gaming within your budget.
Reality Check Reminders
A reminder will appear on screen at set intervals — showing how long you have been playing and how much you have won or lost. These reminders help you make informed decisions.
24/7 Bengali Support
If you have any concerns or problems with gaming, contact our 24/7 live chat support. Our Bangla-speaking support team is always by your side — without judgment, with empathy.
21+ Age Requirement: Protecting Minors
crickej strictly prevents anyone under 21 from gaming. This is not just a rule — it is our ethical responsibility.
For those aged 21 and above only
The minimum age to open an account and play at crickej is 21 years. Age is verified at registration. We use identity verification and strict security measures to keep minors away from gaming.
Advice for Parents
If someone aged 18–20 lives in your home, enable parental controls on your devices. Web browser filtering features can be used to restrict access to online gaming sites.
Password Protection
Keep your crickej account password known only to yourself. Do not allow anyone else, especially minors, access to your account. If in doubt, change your password.
Recognising the Signs of Problem Gaming
If you notice these signs in yourself or a loved one, be alert and seek help. Recognising the problem early makes it easier to resolve.
Mental and Behavioural Signs
- Feeling a repeated urge to play again to recover money lost
- Feeling restless or irritable when not gaming
- Losing track of how long you have been playing or being unable to control it
- Hiding your gaming from family or friends or lying about it
- Constantly thinking about gaming, even when not playing
Financial and Social Signs
- Spending beyond your means and taking on debt
- Putting money into gaming by skipping bills or daily expenses
- Neglecting work, studies, or family responsibilities
- Repeatedly trying to stop playing but being unable to
- Experiencing sleep or eating problems due to gaming
Steps to Getting Help
There is no shame in struggling with gaming. Taking the right steps can help you regain control quickly.
Know Yourself
Check the signs above against your own behaviour. Evaluate yourself honestly. Acknowledging the problem is the first step toward solving it.
Use the Tools
Log in to your crickej account and activate deposit limits, time-out, or self-exclusion. These take effect immediately.
Contact Support
Reach us via 24/7 live chat or by emailing [email protected]. Our team will assist you in Bangla.
Seek Professional Help
If needed, consult a mental health specialist or counsellor. Keep your family close and work toward a healthy lifestyle.
Top Tips for Responsible Gaming
Following these tips while enjoying gaming at crickej will keep your experience enjoyable and safe at all times.
Winning from gaming is never guaranteed. Only bet an amount whose loss would not affect your daily life.
- Set a clear budget before playing and stick to it
- Do not play for long stretches at a time — take regular breaks
- Avoid placing large bets on impulse
- Do not bet more to try to recover money you have lost
- Do not game under the influence of alcohol or substances
- Do not think of gaming as a source of income — it is entertainment
- Always prioritise spending time with family and friends over gaming
- Make calm decisions after a gaming win — be careful not to bet more out of excitement
- Regularly review your gaming history and spending
- Keep your account details completely private from your children or any minors you know
Need Help? We Are Here
For any concerns or problems with gaming, crickej's responsible gaming team is always by your side — without judgment, with respect.
Live Chat Support
Live chat support in Bangla is available 24 hours a day, 7 days a week. Talk to our support team at any time.
Email Support
For any responsible gaming related matter, email us at:
[email protected]
FAQ and Guide
Visit our FAQ page to learn more about responsible gaming. You will find answers to common questions there.
Play safe,
play happy
Responsible gaming at crickej means enjoyment on your own terms. Browse our games, read the FAQ, or contact support directly.
Responsible Gaming FAQ
Find answers to the most frequently asked questions about responsible gaming here.