crickej Privacy Policy

Data Collection — What We Collect

crickej collects various types of information that help us improve our services and provide you with the best experience. Below is a detailed description of what information we collect.

1.1 Registration and Identity Information

When you open an account on crickej, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID or passport number (for KYC verification)
• Residential address
• Preferred language and currency (Bangladeshi Taka ৳)

1.2 Financial Information

To facilitate deposits and withdrawals, we collect:

• bKash, Nagad, Rocket mobile banking account numbers (for transactions only)
• Bank account details (for bank transfers)
• Transaction history and amounts

We never collect your full bank PIN, password, or OTP. Financial information is always stored in encrypted form.

1.3 Automatically Collected Information

When you use our platform, the following information is recorded automatically:

• IP address and device type
• Browser type and language settings
• Login and logout times
• Pages visited and game session details
• Cookie and session data

Data Sharing and Disclosure Policy

crickej never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

3.1 With Service Providers

Minimum necessary information is shared with our trusted partners for payment processing, managing technical infrastructure, and operating game software. These providers operate under strict confidentiality agreements and may only use the information for the specified purpose.

3.2 For Legal Obligations

Information may be provided to authorities pursuant to a court order, government investigation, or legal requirement. This is part of our legal duty and is never optional.

3.3 In Case of Corporate Changes

Your information may be transferred in the event of a company merger, acquisition, or asset sale. In such cases, we will notify you in advance and the protections of this privacy policy will continue to apply.

3.4 What We Do Not Do

• Your information is not sold to advertising networks
• Information is not exchanged with unrelated third parties
• Information is not used for marketing purposes without your consent
• Information of minors is not knowingly collected (registration is not permitted for those under 21)

Data Security Measures

crickej applies multi-layered security measures to ensure the safety of your information. Our technical and administrative safeguards are described below.

5.1 Technical Safeguards

• 256-bit SSL encryption used for all data transmission
• Advanced encryption technology for storing payment information
• Two-factor authentication option for account security
• Firewall and intrusion detection system
• Regular security audits and vulnerability testing

5.2 Administrative Safeguards

• Data access restricted to authorized staff only
• Regular privacy and security training for staff
• Immediate incident response plan in the event of a data breach
• Strict confidentiality agreements with third-party partners

5.3 Steps in Case of a Data Breach

If a data breach occurs, we will notify affected users as quickly as possible and take the necessary corrective action. Our security team is engaged in 24/7 monitoring.

Your Data Rights

crickej believes you should have full control over your own information. Your rights are described below:

7.1 Right of Access

You may request details of the information we hold about you at any time. We will provide that information within a reasonable time.

7.2 Right to Rectification

If any information on your account is incorrect, you may request that it be corrected. We will verify and make the necessary corrections promptly.

7.3 Right to Erasure

You may request that your information be deleted. However, information required to fulfil legal obligations may not be deletable before a set period has elapsed.

7.4 Right to Object to Processing

You have the right to object to the processing of your information for specific purposes, particularly in relation to marketing communications. Upon receiving such a request, we will act accordingly without delay.

7.5 Data Portability

You may request your account information in a common, readable format.

To exercise these rights, please contact our support team.

Changes to the Privacy Policy

crickej reserves the right to update this privacy policy at any time. If any significant changes are made to the policy, we will notify you by the following methods:

• A prominent notice will be displayed on the website
• An update notification will be sent to the registered email address
• The date of the change will be noted at the top of the page

Continued use of the platform after a policy update will be considered as your agreement to the new policy. We recommend that you review this page regularly.